Privacy Policy
Last updated: March 2026
Hua Power ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website (www.ihuapower.com) or use our services.
01Information We Collect
When you interact with our website or services, we may collect the following personal information: your name, email address, phone number, company name, and details about your inquiry or project requirements. This information is collected when you submit a contact form, request a quote, subscribe to our newsletter, or communicate with our team directly.
02How We Use Your Information
We use the information we collect to: respond to your inquiries and provide technical support; prepare and deliver project quotations; improve our website, products, and services; send relevant product updates and industry news (with your consent); and comply with legal obligations. We will never use your personal information for purposes unrelated to our business relationship with you.
03Data Storage & Security
Your personal information is stored on encrypted servers with strict access controls. Only authorized personnel who need the information to perform their duties can access your data. We implement industry-standard security measures including SSL encryption, firewalls, and regular security audits. We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
04Third-Party Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted partners solely for the purpose of fulfilling your orders or service requests — for example, logistics providers for equipment delivery, or local service partners for on-site installation and maintenance. All third-party partners are bound by confidentiality agreements.
05Cookies
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. We use analytics cookies to understand how visitors interact with our site, which helps us improve our content and services. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
06Your Rights
You have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete data; request deletion of your personal information; withdraw consent for marketing communications at any time; and lodge a complaint with a data protection authority. To exercise any of these rights, please contact us at ess@ihuapower.com.
07Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at ess@ihuapower.com. We will respond to your inquiry within 30 business days.